apk43 is committed to protecting the privacy and personal data of every Member. This Privacy Policy explains what information we collect, why we collect it, how it is used, and the rights available to you as a registered Member of the apk43 platform.
apk43 ("we", "us", "our") operates the online betting and gaming platform accessible at apk43.net (the "Platform"). In providing the Platform and its associated services to registered Members, apk43 necessarily collects and processes personal data. We take that responsibility seriously.
This Privacy Policy applies to all personal data collected through the apk43 Platform — including data submitted during account registration, data generated through use of the Platform, and data received from third-party payment processors such as BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja in connection with IDR deposit and withdrawal transactions.
This Policy should be read alongside the apk43 Terms & Conditions, which govern the overall relationship between apk43 and its Members. By registering an account on apk43 and using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
Your data, your control. apk43 does not sell your personal data to unaffiliated third parties for marketing or advertising purposes. Your data is used to operate, secure, and improve the Platform — and to comply with our legal and regulatory obligations.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, date of birth, national identity number, contact details, device identifiers, and transaction records. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, transfer, alteration, or deletion. |
| "Controller" | apk43, as the entity that determines the purposes and means of processing personal data collected through the Platform. |
| "Member" / "you" | Any natural person who has registered an account on the apk43 Platform and whose personal data is processed under this Policy. |
| "KYC" | Know Your Customer — the identity and age verification process apk43 conducts prior to processing withdrawal requests, typically using the Indonesian National Identity Card (KTP) or equivalent documentation. |
| "Cookies" | Small data files stored on a Member's device by the Platform for purposes including session management, preference storage, and analytics. |
| "Third-Party Processor" | Any external organisation engaged by apk43 to process personal data on its behalf — for example, payment gateways, KYC verification providers, and platform analytics services. |
apk43 collects the following categories of personal data from Members and prospective Members:
Information you provide when creating an apk43 account, including: full legal name, date of birth, Indonesian mobile phone number, email address, residential address, preferred payment method, and chosen username.
Documents submitted to complete the KYC process, including a copy of your Indonesian National Identity Card (KTP), and — where requested for enhanced due diligence — supporting proof of address or a photograph of a payment method registered in your name.
Records of all deposits and withdrawals made through the apk43 cashier, including: transaction amount in IDR, timestamp, payment method used (e.g., BCA, BRI, GoPay, OVO), transaction reference numbers, and confirmation status. This data is required for financial reconciliation, anti-money laundering (AML) monitoring, and dispute resolution.
A complete record of all bets placed and games played on apk43, including: event or game title, stake amount, odds, outcome, and timestamps. This data is used for account management, responsible gaming monitoring, dispute resolution, and platform improvement.
Information automatically collected when you access the Platform, including: IP address, device type, operating system, browser type and version, screen resolution, and session duration. This data supports fraud detection, platform security, and performance optimisation.
Records of communications between you and apk43, including live chat transcripts, support ticket submissions, and responses to account-related notifications. These records are retained for quality assurance, dispute resolution, and regulatory audit purposes.
Data collected through cookies and similar tracking technologies when you browse the Platform, including pages visited, features used, time spent on each section, and referral source. See Clause 8 for full details on apk43's cookie practices.
apk43 collects personal data through the following channels:
apk43 processes personal data on one or more of the following legal bases, depending on the purpose of each processing activity:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of contract — necessary to provide the Services you have requested. |
| KYC identity verification | Legal obligation — required to comply with anti-money laundering and age verification requirements. |
| Processing deposits and withdrawals | Performance of contract — necessary to execute financial transactions in IDR on your behalf. |
| Fraud detection and account security | Legitimate interests — protecting the integrity of the Platform and the financial security of all Members. |
| Responsible gaming monitoring | Legitimate interests and legal obligation — identifying Members who may be experiencing gambling-related harm. |
| Marketing communications | Consent — only where you have affirmatively opted in to receiving promotional messages from apk43. |
| Platform analytics and improvement | Legitimate interests — understanding how Members use the Platform to improve product quality and user experience. |
apk43 uses the personal data it collects for the following purposes:
apk43 does not sell, rent, or trade your personal data to unaffiliated third parties. We may share your data only in the circumstances described below:
Transaction data (name, account number, amount, reference) is shared with the relevant Indonesian banking or e-wallet partner — BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, BSI, OVO, DANA, GoPay, ShopeePay, or LinkAja — to the minimum extent necessary to execute a deposit or withdrawal transaction on your behalf. These processors handle your data under their own privacy policies and applicable Indonesian banking regulations.
Where a third-party identity verification provider is engaged to authenticate KTP documents or conduct enhanced due diligence, the relevant personal data (name, date of birth, identity document image) is shared with that provider solely for verification purposes. The provider is contractually required to handle such data in accordance with applicable data protection standards and to delete it upon completion of the verification process.
Device identifiers, IP addresses, and behavioural data may be shared with fraud prevention and cybersecurity service providers for the purpose of detecting and blocking fraudulent activity, account takeover attempts, and bot traffic on the Platform.
apk43 may disclose personal data to competent authorities, regulatory bodies, or law enforcement agencies where required to do so by applicable law, court order, or the terms of apk43's operating licence. In such cases, apk43 will disclose only the minimum data required to satisfy the legal obligation and will, where permitted by law, notify the affected Member.
In the event of a merger, acquisition, corporate restructuring, or sale of assets involving apk43, Member personal data may be transferred to the acquiring or successor entity as part of that transaction. Affected Members will be notified of any such transfer and any material change to data processing practices that results from it.
No data sales. apk43 does not sell, license, or otherwise commercially transfer your personal data to advertising networks, data brokers, or unaffiliated third parties for their own marketing purposes. Any data sharing by apk43 is limited to the specific operational and legal contexts described in this Clause.
The apk43 Platform uses cookies and similar browser-based technologies to deliver, secure, and improve the Member experience. The categories of cookies used are set out below:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Maintains your login session, stores language preferences, and enables core platform functionality including the betting slip and cashier. Without these cookies, the Platform cannot function. | No — required for basic operation. |
| Security | OTP device binding, CSRF protection tokens, and suspicious session detection. Used to protect your account and IDR balance from unauthorised access. | No — required for account security. |
| Analytics | Aggregated, anonymised data on page views, feature usage, and session flow. Used to understand how Members navigate the Platform and to prioritise improvements. | Yes — contact support to opt out. |
| Preference | Stores Member-selected display settings such as odds format (decimal, fractional, or Indonesian format) and game category filters. | Yes — clearing browser cookies removes preferences. |
You may control cookie settings through your browser's privacy controls. Disabling strictly necessary or security cookies will impair your ability to log in and use core Platform features. apk43 does not use third-party advertising cookies or retargeting pixels.
apk43 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The general retention periods applied by apk43 are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an identifiable individual.
apk43 implements a range of technical and organisational measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Key security measures include:
Notwithstanding these measures, no online platform can guarantee absolute security against all threats. Members are encouraged to maintain strong, unique passwords for their apk43 account and to contact support immediately if they suspect any unauthorised account activity.
Security incident notification: In the event of a data breach that poses a material risk to Member rights, apk43 will notify affected Members promptly via the contact details registered to their account, and will take all reasonable steps to contain and remediate the incident.
As a Member of apk43, you have the following rights in relation to your personal data. To exercise any of these rights, please contact apk43 support via live chat or email at [email protected]. We will respond to all valid requests within a reasonable period and no later than 30 calendar days from receipt.
Request a copy of the personal data apk43 holds about you, including the categories of data, the purposes for which it is processed, and details of any third parties with whom it has been shared.
Request correction of inaccurate or incomplete personal data held about you. You may update certain details directly through your account settings, or contact support for changes to KYC-verified fields.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to apk43's legal retention obligations under AML and licensing regulations.
Request that apk43 restricts processing of your personal data — for example, while the accuracy of data is being contested or a data erasure request is being evaluated.
Request a structured, machine-readable export of personal data you have provided to apk43, where processing is based on consent or performance of contract.
Object to processing carried out on the basis of legitimate interests, including profiling for fraud detection or responsible gaming monitoring. apk43 will assess each objection against its legitimate interests and legal obligations.
Where processing is based on your consent — specifically marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
If you believe apk43 has processed your personal data in a manner inconsistent with this Policy or applicable law, you have the right to escalate a formal complaint to apk43 and, where applicable, to the relevant data protection authority.
Verification requirement: apk43 may request verification of your identity before processing a data rights request, to ensure that personal data is not disclosed to or actioned on behalf of an unauthorised party. This is a standard safeguard and is not intended to obstruct the exercise of your rights.
The apk43 Platform is strictly restricted to adults aged 21 years and over. apk43 does not knowingly collect or process personal data from individuals under the age of 21. If apk43 discovers that personal data belonging to a person under 21 has been collected — whether as a result of misrepresentation during registration or otherwise — the associated account will be immediately suspended, all Bonus Funds will be forfeited, and any Real Money Funds will be returned in accordance with the KYC verification procedures described in the Terms & Conditions.
If you are a parent or guardian and believe that a person under 21 has registered an account on apk43 using your personal details or payment methods, please contact apk43 support immediately at [email protected]. We will investigate and resolve the matter promptly.
The apk43 Platform integrates services provided by third-party partners, including game content providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft, and payment processing partners as described in Clause 7.1. These providers operate under their own privacy policies and data processing agreements.
When you launch a game hosted by a third-party studio within the apk43 Platform, a session token and anonymised player identifier may be passed to the game provider's servers for the purpose of game delivery and result verification. apk43 does not pass identifiable personal data (such as name, KTP number, or bank account details) to game providers for this purpose.
apk43 is not responsible for the data practices of third-party game providers or payment processors once data has been transmitted to their systems under the lawful basis described in this Policy. Members are encouraged to review the privacy policies of third-party services they interact with through the apk43 Platform.
apk43's platform infrastructure is operated from servers located within or closely connected to the regions it serves. In certain circumstances — for example, where a third-party game provider or KYC verification service processes data on servers located outside Indonesia — personal data may be transferred internationally.
Where such transfers occur, apk43 ensures that appropriate safeguards are in place — including standard contractual clauses or equivalent data transfer mechanisms — to maintain a level of data protection consistent with the standards applied within Indonesia and the terms of this Privacy Policy. apk43 will not transfer personal data to a jurisdiction that does not provide an adequate level of data protection without implementing appropriate contractual or technical safeguards.
apk43 reserves the right to update this Privacy Policy at any time. When material changes are made, we will notify Members via a prominent notice on the Platform and, where feasible, via the email address or mobile number registered to the Member's account. The revised Policy will be effective from the date of publication unless a later date is expressly stated.
Continued use of the apk43 Platform following notification of a policy change constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, you may close your account and request deletion of your personal data, subject to applicable retention obligations.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data apk43 holds about you, please contact our support team through the following channels:
If you submit a formal data rights request or privacy complaint, please include your registered username, a clear description of your request or concern, and any relevant reference numbers. apk43 will acknowledge receipt of formal requests within three business days and provide a substantive response within 30 calendar days.
If you are unsatisfied with apk43's response to a privacy complaint, you may escalate the matter to the relevant data protection authority in your jurisdiction or to the dispute resolution body specified by apk43's operating licence.
Six principles that guide how apk43 handles your personal data — from the moment you register to the day you choose to close your account.
apk43 does not sell, rent, or license your personal data to advertisers, data brokers, or unaffiliated third parties. Your information is used solely to operate the Platform and fulfil our legal obligations.
All data in transit is protected by 256-bit TLS 1. 3 encryption. Sensitive records including KYC documents and payment details are also encrypted at rest in apk43's database infrastructure.
Data collected for one purpose — such as KYC verification — is not repurposed for unrelated activities. apk43 processes each category of personal data only for the specific, disclosed purpose for which it was collected.
apk43 does not hold personal data indefinitely. Retention periods are set according to regulatory requirements and operational necessity. Data is securely deleted or anonymised once its retention period expires.
Access, rectification, erasure, portability, and objection rights are available to every apk43 Member. Submit a request via live chat or email and we will respond within 30 calendar days.
apk43 serves Indonesian players with local payment methods — BCA, BRI, Mandiri, OVO, DANA — while applying data protection standards consistent with internationally recognised best practices for online gaming platforms.
apk43 combines world-class sports betting, live casino, and premium slots with transparent data practices and 24/7 Indonesian-speaking support. Review our FAQ for quick answers, or log in and start playing today. Adults only — 21+ required.